FAQs

Faq 1: How can I book a taxi?

You can easily book a taxi through our website, or by calling our customer support. Both instant booking and advance booking options are available.

Faq 2: Do you also provide self-drive cars?

Yes, we offer self-drive cars on an hourly, daily, and weekly rental basis. You just need to provide a valid driving license and ID proof.

Faq 3: How is the taxi fare calculated?

Taxi fare is based on distance, travel time, vehicle type, and any applicable city surcharges. You will see an estimated fare before confirming the booking.

Faq 4: What is the process for picking up and dropping off a self-drive car?

You can pick up the car from our nearest hub or choose home delivery. At the end of your rental period, return the car to the hub where a quick inspection will be done.

Faq 5: Are your drivers trained and verified?

Yes, all our drivers are police-verified, professionally trained, and experienced to ensure a safe and comfortable travel experience.

Faq 6: Is fuel included in the self-drive car rental?

It depends on the plan you choose. Some plans include fuel, while others follow a “fuel on you” policy where you refuel as per your usage.

Faq 7: Are there any cancellation charges for taxi bookings?

Cancellation charges depend on the timing. If you cancel well before the scheduled pick-up time, charges are minimal or sometimes completely waived.

Faq 8: What support do you provide in case of a breakdown or emergency?

Both taxi and self-drive services come with 24/7 roadside assistance, including towing support, on-spot mechanical help, and alternate vehicle options.

Faq 9: What types of tour packages do you offer?

We offer family tours, honeymoon packages, weekend getaways, adventure tours, corporate trips, and customized holiday packages based on your budget and preferences.

Faq 10: Are the tour packages customizable?

Yes, all our tour packages can be customized. You can modify destinations, hotel types, activities, duration, and travel mode as per your needs.

Faq 11: Do you provide a tour guide?

Yes, we provide certified and experienced tour guides who ensure you enjoy a safe, informative, and well-planned travel experience.

Faq 12: What is included in the tour package?

Most tour packages include accommodation, transportation, sightseeing, entry tickets, meal plans, and guide services. The inclusions vary by package.